Customer Service

Shipping & Delivery
Items chosen to be shipped will be shipped using USPS as either First Class Mail or Priority Mail. This will be determined by the ImpacTees. Items are typically custom made, so shipping will vary. Most items will be ready for pick up or ship within five business days.
Privacy & Security
At ImpacTees, we regard your privacy as one of our highest priorities. All of the information you provide will strictly be used in the process of completing your order. No information will be redistributed or shared with other companies. ImpacTees may send you an email based on order history to advise of new products, but you may choose to opt-out of these types of messages.
Returns & Replacements
Returns will be accepted for up to 7 days from the date the item shipped or is ready for pickup for non-customized products. Exchanges due to color or size for the same graphic will be accepted for up to 14 days from the date the item is shipped or ready for pickup for non-customized products.
Returns and Exchanges will not be made for any customized items. If a customized item that is received is diifferent than what was ordered, a replacement item may be issued for up to 30 days from the date of purchase.
Ordering
Orders must include complete information or they may be delayed. ImpacTees is not responsible for customer errors on orders. Items will be created as ordered.
Payment, Pricing & Promotions
Pricing varies from one item to another. Similar items may be priced very differently. There are many factors that relate to the price of an item. The include but are not limited to fundraisers, ink color, shirt color, availability, and cut.
ImpacTees reserves the right to change prices at any time. While we make every attempt to ensure that each page on our website is accurate, it is possible that a mistake may be made. Prices that are posted that are incorrect will not be honored. Orders that are placed with incorrect pricing will also be cancelled with a full refund of money paid.
Updating Account Information
Please keep your account information updated before placing an order. This will ensure that all orders are correctly processed.